TSA embraces Trauma-Informed Care

Trauma-Informed Care is all about “changing the culture of an organization.”


Dawn Daum, HARP Care Manager and Chairperson of the Trauma-Informed Care Work Group, is the force behind TSA’s transition to being a trauma-informed service provider. She is pictured with David Wallace, LCSW-R and Associate Executive Director for Program Development at La Salle School, who presented a Trauma-Informed Care Training to TSA staff. 




TSA recognizes the prevalence of trauma in our community. We understand that trauma effects individuals throughout the life span, and are committed to using trauma-informed practices to compassionately support individuals in achieving their recovery goals. According to the Trauma-Informed Care Project, trauma-informed care is:

… an organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma. Trauma-Informed Care also emphasizes physical, psychological and emotional safety for both consumers and providers, and helps survivors rebuild a sense of control and empowerment.”

Principles of a Trauma-Informed Care Organization:

  • Secure environment with supportive care
  • Consumer voice, choice, and advocacy
  • Calm
  • Healing
  • Safe
  • Hopeful
  • Honest
  • Cultural competence
  • Trusting relationships
  • System-wide understanding of trauma prevalence, impact, and trauma-informed care
  • Recovery, consumer-driven and trauma-specific services